ForgeHearth Finance

Frequently Asked Questions

How do I access my courses?

Purchase a course from the catalog, then view it from your account dashboard or via confirmation email. If you lose access, contact support and we will help verify your purchase.

What is your refund policy?

We offer a 14-day refund window for self-paced courses if less than 25% of the content is completed. Cohort experiences may have different timelines. See Terms for details.

Do you make financial guarantees?

No. We teach skills and frameworks. Your results depend on your circumstances and decisions. We avoid predictions and never sell urgency.

Are there prerequisites?

Each course lists a level (Beginner, Intermediate, Advanced). Beginners are welcome in most courses. We provide warm-up lessons when topics require more context.

Do you issue certificates?

Yes, upon completion you receive a shareable certificate of completion. It is a recognition of effort, not a professional license.

How are courses priced?

Pricing reflects course length, instructor time, and updates. We avoid fake countdowns. Periodic scholarships may be available for learners with need.

How do you handle my data?

We collect the minimum needed to operate the site and fulfill purchases. We do not sell personal data. Read our Privacy Policy for details and your choices.

How do I get support?

Email [email protected] with your question and the email used at checkout. We reply within two business days.

Is the content accessible?

We use readable typography, high-contrast palettes, transcripts for video lessons, and text-first learning materials.

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